For those who have yet to hear the story of how this blog was born, here is Dave Mayer our host, who shares the origin of our title. The clip was put together by documentary filmmakers, Citygate Films. Citygate is at work on Breaking the Wall of Silence, a documentary film focused on the work healthcare leaders, like Dave, are doing to make open, honest communication and transparency the new normal in the delivery of care. They are shadowing Dave’s work at MedStar Health as he leads the 10-hospital health system on a journey toward high reliability, as well as others across the U.S. doing similar work to make this transformation a reality. The film trailer can be found at a previous ETY post: Breaking the Wall of Silence: A Documentary Film in the Making.