Telluride Doha: The Similar Hearts of Young Healthcare LearnersPosted: March 25, 2016
Gaming and low fidelity simulation along with patient narratives are two favorite learning tools used at the Telluride Experience Patient Safety Summer Camps each year. This year is no different, even as the team travelled halfway around the world to share these tools and a passion for patient safety with the goal of encouraging and empowering young healthcare professionals in Doha, Qatar to put patient first.
The teeter totter game–a simulation of teamwork, collaboration and communication–once again proved to be a favorite activity. The strongest takeaway by many from Day One by the students was the value of patient stories shared by Carole Hemmelgarn and through Helen Haskell and her son Lewis’s story via film. Carole, who told her story in person, left a lasting impression on many in the room–so much so that the very values expressed before and after her session as to what a safety culture should include changed in just a short but powerful one hour presentation. One medical student, who posted on the Telluride Experience blog, said the following about the day:
It has only been one day but my perspective on patient care has completely been shifted. I understand now what this phrase ‘patient-centered care’ which doctors always use to sound sophisticated really means. It took listening to the family members of patients harmed by us to help me really see the world from a patient’s perspective. I hope I will forever carry that with me, and use it to improve my practice each and every day.
For me, the greatest takeaway has been how very similar the hearts of healthcare students in Doha, Qatar are to their peers in Telluride, CO, Napa, CA or Washington DC. The caring and concern they expressed for one another and their patients is exactly the same as that expressed by their peers in the west. The local cultural challenges, however, are what present differences in the way these young people will approach the delivery of care in Doha. For example, one 3rd year medical student expressed concern that while even talking about cancer or suggesting a mammogram to a Doha woman is tabu, the need to deliver standard of care for that patient is more important to her. How to navigate these complex communication and cultural challenges, and to do so in a patient centered way, is what brought her to the Telluride Experience Doha.
The Telluride Alumni Network is now filled with even more global perspectives as we added over 100 Qatar healthcare executives, care providers and students this week in Doha!